FREQUENTLY ASKED QUESTIONS
Are your pieces handmade?
Yes, every Inspocco piece is handcrafted by skilled artisans. Because each piece is made by hand, slight variations may occur from piece to piece, enhancing its old-world look and beauty.
How long will it take to receive my order?
Most in-stock items ship within 1 to 2 business days after we receive your order. Your purchase will be fully insured during shipment and will require a signature upon delivery for security.
If the shipping carrier provides a tracking number, we will send it to you along with order status updates. For more details, please see our Shipping and Return Policy section.
What is your return policy?
Eligible items may be returned for a refund or merchandise credit if you ship the item back to us within 10 business days of receipt. Please note that Final Sale and customized items are non-returnable. Please see our Shipping and Return Policy section for more detail.
How should I care for my jewelry?
To keep your jewelry in pristine condition, store each piece separately to prevent scratching, and always keep diamonds apart from other gemstones. Remove all jewelry before applying lotions, perfumes, or sprays to avoid residue buildup. Victorian-set jewelry is especially delicate and requires special care. For detailed care instructions, please visit our Product Care section.
Do you offer gift wrapping?
Every Inspocco product arrives in our luxury packaging. Personalized notes are available upon request, and you can add a custom message at checkout. If selected, your message will be beautifully printed and included with your gift.